Microsoft OneDrive: Getting Started with Microsoft OneDrive

90 Minutes

​

• What is Microsoft OneDrive?

• Benefits of Microsoft OneDrive

• Accessing OneDrive

  • Accessing OneDrive from File Explorer

  • Accessing OneDrive from Microsoft Office Programs

  • Accessing OneDrive from Microsoft Office 365

• Getting OneDrive on Your Devices

• Uploading Files to OneDrive from Microsoft Office 365           

• Uploading Folders from Microsoft Office 365

• Opening Files from within Office 365

• Renaming Files from within Office 365   

• Copying Files from within Office 365       

• Downloading Files from within Office 365

• Deleting Files from within Office 365

• Displaying Version History and Working with Versions

• Sorting Files in Office 365

• Viewing Files with Tile Previews

• Displaying Recent File Activity

• Searching for Files

• Filtering Search Results

• Clearing Search Filters

• Sharing Documents from Within Office 365

• Microsoft OneDrive Shortcut Keys

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Microsoft OneNote: Getting Started with Microsoft OneNote

3 Hours

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• What is OneNote?

• Ways people use OneNote

• The OneNote hierarchy

• Creating a new notebook

• The Notebook Properties dialog box

• Creating a section Group

• Creating a new section

• Renaming a section

• Moving a section into a section Group

• Changing the color of a section

• Moving a section

• Deleting a section

• Adding text to a page

• Creating a bulleted or numbered list

• Changing Text Attributes

• Applying a style to text

• Highlighting text

• Aligning text

• Handwriting

• Customizing a pen type

• Converting handwriting to text

• Working with note containers

• Spelling

• Inserting a table

• Inserting and removing rows and columns from a table

• Inserting a graphic

• Inserting a screen capture

• Inserting web content

• Inserting mathematical functions

• Inserting a line or shape

• Modifying a line or shape

• Inserting a link

• Attaching a file

• Inserting the date and time

• Inserting an equation

• Inserting a symbol

• Recording an audio clip

• Previewing and printing a note page

• Searching

• Working with Outlook

• Emailing a Page

• Assigning a task in Outlook

• Inserting meeting details into OneNote

• Sending an email to OneNote

• Inserting a new Page

• Page Templates

• Working with subpages

• Adding or removing space from a page

• Password protecting a section

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Microsoft Outlook: Getting Started with Microsoft Outlook

3 Hours

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• What is Outlook?

• Parts of the screen

  • The Navigation Pane

  • The Message List

    • Compact View vs. Single View

    • Message Preview

  • The Reading Pane

    • Reading pane options

  • The Calendar and Task Panes

• Marking messages as read or unread

• Filtering for unread messages

• Searching mail

• Sorting messages

• Working with folders

  • Creating folders

  • Rearranging and sorting folders

  • Adding and removing folders from Favorites

• Searching for files, appointments, meetings, notes, contacts and tasks

• Creating a message

  • Addressing a message

  • CC, BCC

  • Checking spelling

  • Message Options

  • Read and delivery receipts

  • Importance

  • Sensitivity

  • Delay delivery

  • Direct replies to someone else

  • Voting buttons

  • Saving sent items in a particular folder

• Working with attachments

  • Creating attachments

  • Previewing attachments

  • Saving attachments

• Working with categories

  • Creating categories

  • Sorting by category

  • Filtering by category

• Working with the calendar

  • Working with calendar views

  • Navigating within a calendar

  • Setting calendar options

  • Creating appointments

  • Deleting appointments

  • Entering recurring appointments

  • Creating and sending a meeting request

  • Checking to see an invitee's availability

  • Printing a calendar

• Creating a contact card

• Creating tasks

  • Creating and sending a task request

• Creating notes

• Using and modifying Outlook Today

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Microsoft Outlook: Useful Features in Microsoft Outlook

3 Hours

It is recommended you take Microsoft Outlook: Getting Started with Microsoft Outlook or have equivalent training or experience with Microsoft Outlook.

• Creating items based on other items

• Creating search folders and other advanced search techniques

• Filtering options

• Forwarding emails as attachments

• Working with conversations

• Setting out of office messages

• Recalling a message

• Creating hyperlinks

• Creating an AutoSignature

• Flagging messages for follow-up

• Creating contact groups

• Forwarding and sharing contacts

• Working with other people's calendars

• Overlaying calendars

• Setting up delegate access

• Working with other Microsoft Office applications

• Working with Permissions

• Understanding options

• Creating your own views

• Sending vCards

• Working with Quick Steps

• Setting up Rules

• Archiving

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Microsoft PowerPoint: Getting Started with Microsoft PowerPoint

3 Hours

6 Hour Format Titled Introduction to PowerPoint

• Starting PowerPoint

• Adding a title and subtitle

• Editing and formatting text

• Resizing text placeholders

• Saving a presentation

• Opening and closing a presentation

• Shortcuts for creating a new presentation and new slides

• Creating bulleted and numbered lists

• Changing bulleted symbols

• Creating tables

• Creating charts

• Creating SmartArt Graphics

• Inserting and modifying video files and online videos

• Moving from slide to slide

• Working with views

• Using drawing tools

• Drawing “Perfect” objects

• Resizing an object around a point

• Grouping objects

• Rotating objects

• Stacking objects with Bring Forward/Send to Back

• Spell checking

• Printing

• Inserting pictures

• Presentation guidelines

• Running a slide show

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Microsoft PowerPoint: Useful Features in Microsoft PowerPoint

3 Hours

6 Hour Format Titled Advanced PowerPoint

It is highly recommended you take Microsoft PowerPoint: Creating Effective Presentations or have equivalent training or experience working with Microsoft PowerPoint.

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• Using guidelines

• Creating bulleted and numbered lists

• Using transitions

• Applying a theme

• Creating a template

• Using slide masters to change a number of slides at the same time

  • Modifying the slide master

  • Creating your own layouts

  • Canceling the slide master for one page

• Adding page numbers

• Changing the color scheme of one slide

• Inserting an outline from Microsoft Word

• Replacing fonts throughout a presentation

• Creating tables

• Enhanced drawing

• Duplicating objects

• Rotating and flipping objects

• Aligning objects

• Changing AutoShapes

• Grouping and ungrouping objects

• Using the Format Painter

• Creating and editing graphs

• Changing layouts

• Importing a Microsoft Excel spreadsheet

• Importing a chart

• Linking a spreadsheet

• Working with graphics

  • Recoloring and cropping graphics

• Creating Speaker Notes

• Working with the Handout Master

• Applying slide transitions

• Tricks while running a slide show

  • Hiding slides

  • Using a pen to annotate a presentation

  • Using a laser pointer

  • Pausing during a slide show

  • Blacking out or whiting out the presentation

  • Stopping and starting an automatic show

• Branching to other presentations

• Customizing the ribbon

• Understanding PowerPoint Options

• Changing the default presentation

• Animating slides

• Creating custom layouts

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Microsoft Office: Tips, Tricks & New Features in Word, Excel, PowerPoint and Outlook

3 Hours

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This class is designed for people who regularly work in an older version of these products but would like to learn the new features of the version they currently use.

The topic list for this class is dependent on which version the student has moved from and which version they are moving to.

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Microsoft Project: Getting Started with Microsoft Project

6 Hour and 12 Hour Formats Available

Note: The 12 hour format is very popular because it includes a thorough review of topics covered on the first day and includes a module where students build their own practice projects from scratch!

• The history of modern project management

• Benefits and limitations of using project management software

• Steps to building a project

• Getting help

• Sizing columns

• Creating a base calendar

• Assigning a base calendar to be the project calendar

• Entering tasks

• Entering durations

• Saving

• Creating milestones

• Creating summary tasks

• Outlining

• Linking

• Modifying relationship types

• Displaying the task form

• Toggling between active/Inactive panes

• Slack, lag and lead

• Formatting text

• Displaying the critical path in the Gantt chart

• Working with Task Information options

• Creating a resource pool

• Sorting a list

• Modifying the task entry form to include initials

• Assigning resources

• Altering resource calendars

• Obtaining project status

• Working with the Network Diagram

• Identifying overallocations

• Remedying overallocations

• Setting the baseline

• Entering actual dates

• Displaying the Tracking Gantt view

• Using the mouse in the Gantt chart

• Printing

• Reports

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Microsoft Project: Advanced Features

6 Hours

It is highly recommended that you take Microsoft Project: Getting Started with Microsoft Project first.

• Using PERT to calculate durations

• Using Task Paths

• Splitting tasks

• Creating recurring tasks

• Activating and inactivating tasks

• Using the mouse in the Gantt Chart and Calendar

• Review of building a project

• Creating and linking an external resource pool

• The Resource Information dialog box

• Modifying resource assignments

• Assigning resources, effort driven scheduling and task types

• Setting a baseline

• Entering actuals

• Updating a project as complete through a date

• Rescheduling uncompleted work

• Setting and displaying multiple baselines

• Displaying a project summary task

• Accessing built-in views and creating custom views

• Formatting tasks on the Gantt char

• Displaying the current date and the status date in the Gantt chart

• Customizing the timescale portion of the Gantt chart view

• Formatting task bars based on task type

• Customizing the timescale

• Accessing built-in tables and creating custom tables

• Formatting text in the Entry table based on task type

• Creating custom fields

  • Adding a lookup field to a custom field

  • Adding a calculation to a custom field

  • Adding graphical indicators to a custom field

  • Adding an outline code to a custom field

• Using standard and highlight filters

• Creating custom filters

• Sorting project information

• Using and customizing groups

• Creating custom reports

• Using the Organizer to manage custom objects

• Customizing WBS codes

• Creating master projects with subprojects

• Using cross project linking

• Creating overhead tasks

• Creating a look ahead

• Setting work contours

• Using hyperlinks

• Saving a view as a PDF

• Using the Timeline view

• Understanding program options

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Microsoft SharePoint for End Users: Getting Started with Microsoft SharePoint

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• What is SharePoint and how is it used?

• Accessing SharePoint Online

• Sites

  • Accessing SharePoint sites

  • Navigating SharePoint sites

  • Creating a subsite

  • Following a site

  • Using Alerts to notify changes were made

  • Sharing a site

• Libraries and Document​

  • Uploading a document to a library

  • Retrieving a document from a library

  • Sharing a document in a library

  • Creating a document in a library

  • Using breadcrumb navigation

  • Checking a document in and out of a library

  • Moving and copying documents

  • Deleting a document from a library

  • Using Versioning

  • Following a document

  • Sharing a document

  • Sharing a folder

• Searching

  • Searching for a document

  • Searching for content

  • Searching for people

  • Updating your profile

  • Using smart filters to find files or list items

• Pages​

  • Working with Web Part pages

• Custom Lists​

  • Adding items to a list

  • Deleting items from a list

  • Modifying items in a list one at a time

  • Using Quick Edit to modify items in a list

  • Creating a new column for a list

  • Creating a calculated field

  • Validating info added to a list

  • Creating a Lookup field

  • Sorting a list

  • Filtering a list

  • Grouping items in a list and expanding and collapsing the groupings

  • Exporting a list to Excel

  • Importing an Excel spreadsheet range as a list

  • Sharing a list

• List and Library Views

  • Creating a view

  • Make a view the default public view

  • Adding an existing column to a view of the list

  • Creating a public view

• Tasks​

  • Adding a task

  • Modifying a task

  • Viewing a task list

  • Marking task completion

  • Deleting a task

• Blogs​

  • Creating a post

  • Adding categories

  • Breaking inheritance from the parent site for a blog

  • Creating unique permissions for lists and libraries in a blog

  • Changing a blog post layout

• Calendars​

  • Adding events to the calendar

  • Deleting events

  • Attaching files to events

  • Day, Week and Month views

  • Moving events with drag and drop

• Apps

  • Adding an app to a site

  • Adding an app part to a page

• Permissions

  • Editing and managing permissions for a list or library

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Microsoft Teams: Getting Started with Microsoft Teams

3 Hours

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• What is Microsoft Teams?

• How is Microsoft Teams Useful?

• Online, Desktop and Mobile Versions

• The Interface

• Availability

  • Changing Your Availability

  • Changing Your Profile Picture

• Teams

  • Creating Your First Team

  • Creating Additional Teams

  • Renaming a Team

  • Adding Members to Existing Teams

  • Alerting Members that You Have Created a Team

  • Reordering Teams in the Team List

  • Making Someone a Team Owner

  • Removing Members from a Team

  • Locating and Joining a Team

  • Joining a Suggested Team

  • Listing Team Members

  • Changing a Team from Public to Private or Vice Versa

  • Adding Guests to a Team

  • Setting Member and Guest Permissions

  • Determining If Your Team Has Guests

  • Showing and Hiding a Team

  • Activity Notifications

  • Learning More about a Team Member

  • Determine Which Teams You are a Member Of

  • Changing the Picture for a Team

  • Leaving a Team

  • Deleting a Team

  • Restoring a Deleted Team

• Channels

  • Creating a New Channel

  • Renaming a Channel

  • Adding Members to a Channel

  • Alerting Members that You Have Created a Channel

  • Expanding the Compose Box

  • Changing Font Size

  • Formatting Options

  • Adding Pictures or Other Files to a Channel

  • Adding an Emoji to a Channel

  • Adding a GIF to a Channel

  • Adding a Sticker or Meme to a Channel

  • Adding a Caption to a Sticker or Meme

  • Editing a Message

  • Deleting a Message

  • Forwarding Email to a Channel

  • Setting Up a Meeting from Within a Channel

  • Deleting a Channel

  • Restoring a Deleted Channel

  • Bots

  • Apps

  • Connectors

  • Saving Messages In a Channel (Formerly Known As Bookmarks)

• Marking Messages as Read/Unread

• @Mentions

• Chats

  • Creating a New One-On-One Chat

  • Creating a New Group Chat

  • Adding Someone to a Chat

  • Adding a Chat to Favorites

  • Removing a Chat from Favorites

  • Determining Who Is In a Group Chat

  • Leaving a Group Chat

  • Renaming a Chat

  • Chat History

  • Liking a Chat

• Meetings

• Working with Files

  • Creating a New File from Within Teams

  • Uploading Files to Teams

  • Uploading Files Using Drag and Drop

  • Deleting Files from Teams

• Wikis

  • Creating a Wiki

  • Creating a New Wiki Section

  • Reordering Sections

  • Deleting a Section

  • Searching Within a Wiki

• Adding Tabs

• Adding A Word Document to a Tab

• Adding A Website to a Tab

• Adding OneNote to a Tab

• Staying Up to Date with Your Team

• The Activity Tab

  • Activity Feed Symbols

  • The Activity Feed Filter

• Managing a Team

• Frequently Asked Questions (FAQs)

  • Why Can’t I Change Team Settings?

  • Why Can’t I Create a Team?

  • Who Can See What I Post in a Channel

  • If I Add Someone to a Chat, Will They See What Was Previously Typed?

  • Can I Remove Someone from a Group Chat?

  • Can I Delete a Conversation?

  • Can I Turn Off Chat History

  • Can Private and Group Chats have subject lines?

• The Command Box

• Accessing Teams on Other Devices

• Security on Teams

• Accessing Help

• Microsoft Teams Shortcut Keys

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Microsoft Visio: Getting Started with Microsoft Visio

3 Hours

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• What is Visio?

• Creating a New Diagram

• The Visio Interface

• Important Terminology

• Getting Help

• Modifying the Workspace

• Shape Views

• Floating and Docking Stencil Windows

• Displaying and Using Favorites Stencil

• Using Drawing Tools

• Using the Pencil Tool to Create Your Own Shapes from Existing Shapes

• Changing the Zoom Percentage

• Magnification Tricks

• Selecting, Resizing, Formatting, and Modifying a Shape

• Adding Text to a Shape and Formatting Text

• Rotating Shapes with or Without Text

• Adding ScreenTips to Shapes

• Adding a Comment to a Shape

• Changing a Shape’s Line and Fill

• Using Themes 

• Moving and Copying Shapes

• Using the Dynamic Grid

• Working with the Grid

• Aligning and Distributing Shapes

• Dragging Guides Off of the Rulers

• Grouping and Ungrouping Shapes 

• Changing the Order of Shapes

• Connecting Shapes

• Connecting Shapes

• Ungluing a Connector from a Shape

• Switching from Any Tool Back to the Pointer Tool

• Using AutoConnect

• Changing the Shape of Connectors

• Moving a Connector around an Object

• Resetting a Connector

• Adding Arrows and Other Shapes to the Beginning and/or End of Connectors

• Creating and Using Custom Connectors

• Working with Line Jumps

• Creating, Changing, Moving, and Formatting Callouts

• Callouts from Previous Versions of Visio

• Containers

• Creating an Empty Container

• Using a Shape to Access Another Page

• Accessing a Page with a Hyperlink

• Shape Behaviors and Abilities

• Working with Pages

• Using Headers and Footers

• Saving a Drawing as a Web Page

• Printing a Drawing

• Saving a Drawing as a Graphic File

• Changing the Drawing Scale

• Determining the Width, Height, and Angle of an Object

• Displaying Height, Width or Angle with a Geometry Field

• Displaying Height or Width with a Dimensioning Tool

• Using Slide Snippets to create a Slide Show in PowerPoint

• Creating a Custom Template

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Microsoft Visio: Useful Features in Microsoft Visio

3 Hours

It is highly recommended that you take Microsoft Visio: Getting Started with Microsoft Visio or have equivalent training or experience working with Visio.

• Callouts

  • Associating a callout with a shape

  • Changing the callout style

  • Moving a callout

  • Unassociated callouts

  • Callouts from previous versions of Visio

• Line jumps

• Themes

• Containers

  • Creating an empty container

  • Adding a shape to a container.

  • Putting a container around existing shapes

  • Formatting a container

• Using a shape to access another page

• Accessing a page with an off-page reference

• Accessing a page with a hyperlink

• Shape behaviors and abilities

• Using headers and footers

• Saving a drawing as a web page

• Saving a drawing as a graphic file

• Changing the drawing scale

• Determining width, height or angle of an object

• Displaying height, width or angle with a geometry field

• Displaying height or width with a dimensioning Tool

• Slide snippets

• Using the Pencil tool to create your own shapes from existing shapes

• ShapeSheets

  • Displaying the ShapeSheet

  • Changing the values in a ShapeSheet

  • Using formulas in ShapeSheets

• Creating and using custom templates

• Creating a Brainstorming Diagram

• Creating a Cross Functional Flowchart

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Microsoft Whiteboard: Getting Started with Microsoft Whiteboard

90 Minutes

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• What is Whiteboard and how might you use it?

• Where can you access and use Microsoft Whiteboard?

• Adding content

  • Inserting documents

  • Inserting videos

  • Inserting links

  • Inserting reactions

  • Adding shapes

  • Drawing on an image

  • Handwriting on the screen

  • Adding images to the whiteboard

  • Modifying notes

  • Using notes and note grids

  • Adding and modifying text

  • Using templates

• Using tools

  • Accessing Select, Inking, and Create tools

  • Accessing Profile, Share and Settings

  • Using the Eraser tool

  • Using and modifying Pens

  • Using the Ruler tool

  • Using the Lasso Select tool

• Naming a whiteboard

• Saving a whiteboard

• Accessing your whiteboards

• Clearing the canvas

• Panning

• Zooming

• Moving from tool to tool and object to object

• Things you can do to a picture

• Locking an image to the background

• Using Alignment Guides/Object Snapping

• Working with Settings

• Exporting content

• Using collaborative cursors

• Using enhanced inked shapes

• Formatting the background

• Making whiteboards read-only

• Saving time with keyboard shortcuts  

• Continue working after a meeting

• Deleting a whiteboard

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Microsoft Windows 10: Getting Started with Windows 10

3 Hours

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• Getting Help

• Personalizing the Desktop

• Working with the Start Menu

  • Pinning apps to the Start Menu

  • Pinning apps to the Taskbar

  • Jump lists

  • Working with tiles

  • Group and title tiles

  • Resize the tile area

  • Make the Start Menu full screen

• Creating shortcuts on the Desktop

• Moving and resizing windows

• Displaying multiple windows at the same time

• Switching between windows

• Using a mouse

• Arranging icons

• Using Auto Arrange

• Minimizing, maximizing and restoring windows

• Closing windows

• Cascading and tiling windows

• Task View (Multi-App View)

• File Explorer
• The Action Center

  • Airplane mode

  • Brightness

  • Focus Assist

  • Project

  • Screen Snip

  • Tablet mode

• Setting screen resolution

• Organize email accounts in one place

• Cortana

• Windows Store

• Photos App

• Windows Media Player

• Deleting files/emptying the Recycle Bin

• Using Aero features

  • Aero Peek

  • Aero Shake

  • Aero Snap

• Using the Run Command

• Using the Clock

• Using the Calculator

• Using WordPad

• Using Paint

• Changing views

• Finding files

• Setting default printers

• Changing Mouse Properties

• Shutting down

• Working with the Task Bar

• Windows shortcut keys

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Microsoft Word: Getting Started with Microsoft Word

3 Hours

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• Becoming familiar with the environment

• Using Backspace and Delete

• Using Insert and Overtype modes

• Inserting hard and soft returns

• Viewing formatting symbols

• Saving files

• Previewing a document

• Editing in Print Preview

• Printing

• Working with views

• Formatting

  • Formatting characters

  • Formatting paragraphs

  • Formatting documents

• Indenting paragraphs

• Using Undo and Redo

• Using the Spell Checker

• Using the Thesaurus

• Using the Research Task Pane

• Finding text

• Replacing text

• Moving and copying text

• Adding headers and footers

• Inserting bullets and numbering

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Microsoft Word: Tabs, Tables, Graphics & Desktop Publishing

3 Hours

It is recommended that you take Microsoft Word: Getting Started with Microsoft Word or have equivalent training or experience with Microsoft Word.

• Tabs

  • Setting tabs

  • Moving tabs

  • Removing tabs

  • Setting tab leaders

• Tables

  • Creating tables

  • Formatting tables

  • Adding and deleting rows and columns

  • Inserting formulas in tables

  • Merging cells

  • Drawing unconventional tables

• Inserting blank Excel spreadsheets

• Creating newspaper columns

• Inserting and deleting page breaks and column breaks

• Working with graphics

  • Inserting graphics

  • Resizing a graphic

  • Wrapping text around graphics

  • Adding and editing WordArt

  • Inserting SmartArt graphics

• Creating and applying styles

• Inserting hyperlinks

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Microsoft Word: Creating Forms, Mail Merges, Envelopes and Labels

3 Hours

It is recommended that you take Microsoft Word: Getting Started with Microsoft Word or have equivalent training or experience with Microsoft Word.

• Inserting tables

• Building forms

  • Adding a rich text content control

  • Adding a plain text content control

  • Adding a picture content control

  • Adding a combo box content control

  • Adding a drop down list content control

  • Adding a building block gallery control

  • Working with Legacy tools

  • Adding instructional text to the form

  • Protecting parts of a form

  • Preparing a form to be filled out

• Setting up mail merges

  • Displaying the mail merge toolbar

  • Creating a new data source

  • Selecting an existing data source

  • Creating a mail merge letter

  • Creating a single label

  • Creating many labels at the same time

  • Creating a single envelope

  • Creating many envelopes at the same time

  • Creating a directory

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Microsoft Word: Working with Long Documents

3 Hours

It is recommended that you take Microsoft Word: Getting Started with Microsoft Word or have equivalent training or experience with Microsoft Word.

• Cursor movement

• Highlighting text

• Splitting windows

• Working with page breaks and section breaks

• Using bookmarks

  • Creating bookmarks

  • Navigating to bookmarks

  • Locating bookmarks

• Browsing by object

• Adding borders to a paragraph

• Scroll bar screen tips

• Reducing the size of graphic content

• Using built-in styles

• Rearranging paragraphs in a document with heading styles

• Using find and replace with styles

• Working with Outline View

• Displaying style names in the border

• Working with multiple documents

• Copying text between documents

• Creating a Table of Contents

• Creating an Index

• Adding footnotes and endnotes

• Creating hyperlinks within a document

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Microsoft Word: Recording Macros and Using Automation Shortcuts

3 Hours

It is recommended that you take Microsoft Word: Getting Started with Microsoft Word or have equivalent training or experience with Microsoft Word.

• Modifying the Quick Access Toolbar

• Using AutoCorrect and AutoFormat

  • Examples of AutoCorrect

  • Disabling AutoCorrect/AutoFormat options and adding entries

• Pagination options

  • Other break options

• Headers and footers

• Inserting symbols and equations       

• Inserting hyperlinks    

• Fast formatting

  • The Format Painter

  • Styles

  • Using built-in styles    

  • Creating your own styles

  • Themes

  • Replacing formatting using find and replace

• Automatically adding elements to a document

  • Inserting cover pages

  • Working with Quick Parts

• Creating templates

• Working with macros

  • Recording a macro

  • Running a macro

  • Add a macro icon to the Quick Access Toolbar

  • Viewing the Visual Basic for Applications code

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Microsoft Word: Useful Features in Microsoft Word

3 Hours

It is highly recommended that you take Microsoft Word: Getting Started with Microsoft Word or have equivalent training or experience with Microsoft Word.

• Creating bookmarks

• Creating hyperlinks

• Inserting drop caps

• Working with the research task pane

• Looking up words

• Counting words in a document

• Changing the case of words

• Working with Full Screen view

• Viewing thumbnails

• Adding footnotes and endnotes

• Working with floating menus

• Revealing formatting

• Copying paragraph marks

• Adding borders to a paragraph

• Inserting symbols

• Searching for a file with basic file search

• Editing and viewing summary info

• Protect a document with a password

• Customizing the Quick Access Toolbar and ribbons

• Creating a table of contents

• Creating an index

• Creating diagrams

• Using comments

• Tracking Changes

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Microsoft Word: Introduction to Microsoft Word

6 Hours

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• Becoming familiar with the interface

• Using Backspace and Delete

• Using Insert and Overtype Modes

• Inserting hard and soft returns

• Viewing formatting symbols

• Saving files

• Previewing a document

• Printing

• Working with views

• Cursor movement

• Highlighting text

• Formatting

  • Formatting characters

  • Formatting paragraphs

  • Formatting documents

• Using Undo and Redo

• Reverting character and paragraph formatting to defaults

• Using the Spell Checker

• Working with the Smart Lookup

• Finding synonyms

• Finding and replacing text

• Working with graphics

• Moving and copying text

• Working with multiple documents

• Moving and copying text between documents

• Adding Headers and Footers

• Inserting bullets and numbering

• Splitting windows

• Using bookmarks

  • Creating bookmarks

  • Locating a bookmark

  • Creating links to bookmarks

• Browsing by object

• Using built-in styles

• Using find and replace with styles

• Adding borders to a paragraph

• Reducing the size of graphic content

• Inserting drop caps

• Creating hyperlinks within a document

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Microsoft Word: Intermediate Microsoft Word

6 Hours

It is recommended that you take Microsoft Word: Introduction to Microsoft Word or have equivalent training or experience with Microsoft Word.

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• Tabs

  • Setting tabs

  • Moving tabs

  • Removing tabs

  • Setting tab leaders

• Tables

  • Creating tables

  • Formatting tables

  • Adding and deleting rows and columns

  • Inserting formulas in tables

  • Merging cells

  • Drawing unconventional tables

• Inserting blank Excel spreadsheets

• Creating newspaper columns

• Wrapping text around graphics

• Inserting and deleting page breaks and column breaks

• Working with graphics

  • Inserting graphics

  • Resizing a graphic

  • Wrapping text around graphics

  • Adding and editing WordArt

  • Inserting SmartArt graphics

• Creating and applying styles

• Setting up mail merges

  • Displaying the mail merge toolbar

  • Creating a new data source

  • Selecting an existing data source

  • Creating a mail merge letter

  • Creating a single label

  • Creating many labels at the same time

  • Creating a single envelope

  • Creating many envelopes at the same time

  • Creating a directory

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Microsoft Word: Advanced Microsoft Word

6 Hours

It is recommended that you take Microsoft Word: Intermediate Microsoft Word or have equivalent training or experience with Microsoft Word.

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• Modifying the Quick Access Toolbar

• Using AutoCorrect and AutoFormat

  • Examples of AutoCorrect

  • Disabling AutoCorrect/AutoFormat options and adding entries

• Pagination options

  • Other break options

• Headers and footers

• Inserting symbols and equations        

• Fast formatting

  • The Format Painter

  • Styles

  • Using built-in styles    

  • Creating your own styles

  • Themes

  • Replacing formatting using find and replace

• Automatically adding elements to a document

  • Inserting cover pages

  • Working with Quick Parts

• Creating templates

• Working with macros

  • Recording a macro

  • Running a macro

  • Add a macro icon to the Quick Access Toolbar

  • Viewing the Visual Basic for Applications code

• Counting words in a document

• Changing the case of words

• Working with Full Screen view

• Viewing thumbnails

• Revealing formatting

• Copying paragraph marks

• Inserting symbols

• Searching for a file with basic file search

• Editing and viewing summary info

• Protect a document with a password

• Customizing the ribbons

• Creating diagrams

• Using comments

• Tracking Changes

• Adding footnotes and endnotes

• Creating a Table of Contents

• Creating an Index

• Building forms

  • Adding a rich text content control

  • Adding a plain text content control

  • Adding a picture content control

  • Adding a combo box content control

  • Adding a drop down list content control

  • Adding a building block gallery control

  • Working with Legacy tools

  • Adding instructional text to the form

  • Protecting parts of a form

  • Preparing a form to be filled out

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Novell GroupWise: Getting Started with Novell GroupWise

3 Hours

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• Getting started with GroupWise

  • Working with the GroupWise interface

  • Exploring the GroupWise Help system

• Working with messages

  • Reading email messages

  • Creating and sending messages

  • Routing slips

  • Working with the Advanced Message Options

  • Setting email properties

  • Working with attachments

  • Working with Sent Items

  • Retracting and resending

  • Reply to and forward a message

  • Creating and using signatures

• Managing messages

  • Creating a Tasklist

  • Filtering items

  • Creating color-coded categories

  • Deleting items

  • Working with folders

  • Configuring Junk Mail Handling

  • Archiving messages

• Working with address books

  • Sending messages using the Address Book

  • Creating a Mail Group

  • Working with contacts

• Using the calendar

  • Working with the calendar

  • Scheduling posted appointments

  • Customizing the calendar

  • Creating and managing tasks

  • Working with reminder notes

  • Sharing calendars

  • Using Multi-User View

• Using resources and Multi-User Views

  • Working with rules

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Sage Act!: Getting Started with Sage Act!

3 Hours

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• What is Act!?

• What can you do with Act!?

• Getting help

• Starting Act!

• Understanding contact screens

• Moving around the database

• Working with toolbars

• Adding a contact

• Deleting a contact

• Adding a contact with the same address

• Entering information

• Sorting contacts

• Inserting notes

• Deleting notes

• Attaching files to a contact record

• Printing address books for your contacts

• Scheduling a call

• Scheduling a meeting

• Scheduling a to-do

• Clearing activities

• Writing a letter to the current contact

• Calling the contact using the Auto Dialer

• Viewing the contact list

• Performing lookups

• Grouping contacts

• Viewing all or come activities with the task list

• Defining user fields

• Adding history

• Using the Timer

• Viewing and using calendars

• Writing memos, fax cover pages, etc.

• Creating reports

• Modifying reports

• Creating a new database

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Sage Act!: Useful Features in Sage Act!

3 Hours

It is highly recommended that you take Sage Act!: Getting Started with Sage Act! or have equivalent training or experience with Sage Act!.

• Creating and using queries

• Creating macros

• Adding a macro to the toolbar

• Importing and exporting data

• Setting startup settings

• Creating and modifying templates and mail merges

• Customizing report templates

• Performing system maintenance

• Using internet links

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